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Each day, the increasing complexity of the automotive supply chain constitutes a bigger challenge for our Customers, whether they are manufacturers, concessions, rental companies or fleet managers. Cost is the top consideration, but it isn’t the only one. To obtain the total satisfaction of our Customers, our Group makes a priority of ensuring reliable timescales and the protection of the transported vehicles. To do this, we continually develop and improve the physical tools and information that permit us to manage and anticipate these three Customer expectations. We are also building a European network that is becoming more and more dense, to be able to meet the requirements of a complete solution.
Our growth and development remain based on close relationships between our Customers and our teams. We encourage a company that operates on a human level and that conserves the notion of Customer contact by being present and available, and by offering a personalised service. Our organisation of autonomous entities, our commercial structure with account managers and the fact that our entities maintain their identity, all serve to guarantee the continuity of this value, which is a characteristic of our Group.
We are proud to have been among the first to orient our development towards respect and protection of the natural balances of our environment.As early as 2007, this resulted in the voluntary signing, along with five other pioneering companies, of the Charter of Commitment to the reduction of CO2 emissions with the MEDAD and the ADEME. Our teams of men and women are trained under our ISO 14001 management system to implement tools and actions for the preservation of the environment, such as the management of fluids at our sites, our control of consumption through eco-driving, the centralisation of delivery transport by rail, the reduction of empty hauls thanks notably to information systems on board our trucks and the training of our drivers in eco-driving. All of these measures represent our Group’s commitment to an overall approach to controlling our impact on the environment.
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